Devices & Scratch Cards

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Blu Connect

  • Press the white button on the device to release the dongle.
  • Insert it into an available USB slot on your computer.
  • Once inserted, please wait for the device to be automatically installed.
  • After the installation is completed, your browser will be automatically redirected to the dongle interface page indicating your connection status.

Trouble Shooting

  • If the dongle stops working, first ensure it is properly connected to the PC.
  • Remove the dongle from the PC and wait for a few seconds before re-inserting.
  • If device is still not working, then call our Contact Centre on 0302.746.888 for assistance or send an email to care@blu.com.gh.

Blu Link

  • Turn on your Mi-Fi by pushing on the power button located on the front.
  • The screen on your Mi-Fi will turn on showing the Blu logo.
  • On your usage device (laptop, desktop, tablet, etc), enable your Wi-Fi functionality and search for the Blu LTE Wi-Fi network. The full name of the Wi-Fi network is located inside the back cover of the Mi-Fi (“SSID”).
  • Connect to the Wi-Fi network and enter the password when prompted to do so. The password for the Wi-Fi network is located inside the back cover of the Mi-Fi ( “WIFI KEY”).
    Alternatively click on the WPS button on the side of your Mi-Fi to display your password on the screen.
  • You should now be connected to the internet.

Trouble Shooting

  • If the Mi-Fi stops working, first ensure it is properly connected to the PC.
  • Remove it from the PC and wait for a few seconds before re-inserting if you are using the cable.
  • If the device is still not working, then call our Contact Centre on 0302.746.888 for assistance  or send an email to care@blu.com.gh .

Blu Hub

  • Plug your Blu Hub to a power source and press the power button on the back to turn it on.
  • The power light at the front of the router will turn on.
  • On your usage device (laptop, desktop, tablet, etc), enable your Wi-Fi functionality and search for the Blu LTE Wi-Fi network. The full name of the Wi-Fi network is located on the bottom of the router (“WiFi SSID”).
  • Connect to the Wi-Fi network and enter the password when prompted to do so. The password for the Wi-Fi network is located on the bottom of the router (“WIFI KEY”).
  • You should now be connected to the internet.

Trouble Shooting

  • If the Hub stops working, first ensure it is properly connected to the PC.
  • Remove  it from the PC and wait for a few seconds before re-inserting.
  • If device is still not working, then call our Contact Centre on 0302.746.888 for assistance or send an email to care@blu.com.gh.

Scratch Card Support

In case of over scratching or any other scratch card related issues, kindly call our Contact Centre on 0302.746.888 , our toll free number 080 010 888 (Vodafone only) or access the self care portal to raise a ticket.

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